Backup and Data Protection for Managed Service Providers | SKYEWORX
MSP Data Protection

Backup and Data Protection Built for
Managed Service Providers

Managed Service Providers manage multiple client environments and require high-performance, reliable backup solutions. SKYEWORX simplifies data protection across Jira and Confluence, providing an AWS-native appliance that ensures total client data isolation and cloud redundancy.

Isolated Client Environments GDPR & HIPAA Ready BYO AWS S3 AES-256 Encrypted Audit-Ready Logs

The Challenge of Managing Client Data at Scale

Managing diverse Atlassian environments across a client portfolio requires precision. SKYEWORX provides a scalable deployment model for Managed Service Provider Atlassian backup, replacing manual export processes with automated, AWS-integrated protection.

Account Fragmentation

Protecting multiple Jira and Confluence environments requires a standardized approach. SKYEWORX allows MSPs to deploy dedicated appliances into client tenants, ensuring clear security boundaries and zero data cross-contamination.

Operational Latency

Time-consuming manual backup processes eat into MSP profit margins. Our AWS-native automation handles the repetitive tasks of data capture and retention, freeing your engineers to focus on high-value client strategy.

Compliance Responsibility

Ensuring every client meets specific regulatory data retention mandates is a significant liability. SKYEWORX utilizes the client's own AWS infrastructure to meet data residency requirements, drastically reducing your compliance overhead.

Limited Visibility

A lack of verifiable backup history makes it difficult to prove resilience to clients. SKYEWORX provides clear, session-level audit logs so you can verify backup health and restoration success for every client site you manage.

Built for MSP-Scale Backup Management

SKYEWORX is specifically designed to support MSPs managing client backups efficiently through AWS-native automation and scalable deployment. Our architecture allows you to deploy isolated environments for every client, ensuring total data sovereignty.

Contact our team to discuss tailored workflows for your MSP architecture.

  • Dedicated Client Management: Deploy and manage isolated SKYEWORX appliances across your client base, maintaining strict security perimeters between different organizational environments.
  • Automated Backups Across Clients: Configure your protection policies once and let SKYEWORX run within the client's AWS tenant, eliminating the need for manual per-client exports.
  • Granular Restore: Offer your clients surgical recovery. Restore specific issues, projects, or Confluence pages to minimize client downtime without site-wide rollbacks.
  • Total Storage Sovereignty: Leverage client-owned AWS buckets (S3, RDS, DynamoDB) to ensure their most sensitive data never leaves their secure cloud perimeter.
  • Security & Compliance: Every deployment benefits from AES-256 encryption and identity-verified access via Azure SSO or local accounts, meeting GDPR and HIPAA standards.
MSP Platform Capabilities
Clients Managed
Unlimited isolated deployments
Backup Frequency
6, 12, or 24 hours
Restore Granularity
Issue-level / Full site
Storage
BYO AWS S3, RDS & DynamoDB
Encryption
AES-256 + TLS 1.2+
Reporting
Session-level audit logs
All client environments protected
MSP Use Cases
Most Common
Managing Multiple Client Portfolios
Deploy dedicated backup appliances  ·  Startups to global enterprises  ·  Total data isolation
Compliance-Driven Service Delivery
Finance  ·  Healthcare  ·  Government  ·  Verifiable data residency in client's chosen AWS region
Disaster Recovery as a Service (DRaaS)
Complete AWS-native backup & recovery solution  ·  High-margin, low-overhead service offering
Trusted by MSPs across Finance, Tech & Government

Designed for MSP Use Cases

MSPs must ensure rigorous data protection across diverse client portfolios without increasing operational risk. SKYEWORX is purpose-built for environments where data sovereignty and reliability are non-negotiable.

  • Effortlessly handle daily backups and "Clean-State" restores for organizations ranging from startups to global enterprises.
  • Provide specialized data protection for clients in highly regulated sectors who require their backup data to remain within their own security perimeter.
  • Package SKYEWORX as a high-performance backup and recovery solution, offering your clients total peace of mind and 99.9% infrastructure uptime.
  • Deliver session-level audit reports to clients on demand, providing verifiable proof of data retention and successful recovery cycles.

Enterprise-Grade Security for Every Client

SKYEWORX ensures strong data security through a single-tenant architecture. With granular access controls and identity-verified login, you can ensure that each client's data remains isolated and protected against unauthorized access.

Client-Level Platform Control

Maintain a clear "Source of Truth" for every client you manage. Reduce operational overhead by leveraging AWS-native automation that integrates directly with the client's existing cloud services.

Improved Client Retention

Build long-term trust by providing a verifiable, reliable safety net for your clients' most valuable Atlassian data. Offer "Clean-State" recovery as a high-margin, value-added revenue stream.

Verifiable Compliance

Utilize automated history logs to prove adherence to global data redundancy standards. Meet GDPR, HIPAA, and industry-specific mandates by keeping data exactly where the client requires it to be.

Client Activity Log
Live
Backup completed — Client A Jira (18,420 issues)
client-a.atlassian.net  ·  Today 02:00 AM  ·  2 sites
Backup completed — Client B Confluence (4,810 pages)
client-b.atlassian.net  ·  Today 02:30 AM  ·  3 spaces
Granular restore — Client C PROJ-440 to PROJ-490
msp.admin@partner.com  ·  Today 09:14 AM  ·  50 issues · 54s
Audit log generated — Client D
system  ·  Today 06:00 AM  ·  Available for client review
Retention policy updated — Client E (12-month)
msp.admin@partner.com  ·  Yesterday 3:45 PM  ·  Policy enforced
New client connected — Client F JSM Production
msp.admin@partner.com  ·  Yesterday 11:20 AM  ·  Setup complete

The SKYEWORX MSP Partner Program

Scale your business with a partnership built for growth. The SKYEWORX Partner Program offers MSPs exclusive benefits, including tiered revenue opportunities, dedicated technical support, and co-branded marketing resources.

"
SKYEWORX has allowed us to scale our Atlassian managed services 3x without adding headcount. The ability to deploy isolated, secure backup environments in the client's own AWS tenant is a game-changer for our security audits.
— Chief Technology Officer, Global MSP

Scale Your MSP Offering with SKYEWORX

Operational Benefits
Day-to-day MSP advantages
Secure single-tenant isolation for every client
AWS-native automation eliminates manual exports
Immutable audit logs for every restore event
Dedicated technical account manager for partners
+
Revenue Benefits
Growth & commercial advantages
Tiered revenue opportunities & volume discounts
Offer DRaaS as a high-margin service package
Co-branded marketing assets for client outreach
Improve client retention with verifiable data safety

Scale Your MSP Offering with SKYEWORX

Protect client data, automate your backup cycles, and improve your service delivery with the most precise restore tool on the market. Our team is ready to walk you through a technical demo tailored to your MSP environment.