Transparent pricing
for enterprise scale.
Predictable per-user pricing. No hidden storage fees. Choose the plan that aligns with your compliance and data sovereignty requirements.
Annually Save 20%
Monthly
Professional
Fully managed protection for standard Atlassian teams.
$4
/ user / month
Billed annually — save 20%
Start Free TrialWhat's included
Automated daily backups for Jira & Confluence
Restore any ticket in under 60 seconds
1-year data retention
Australian data sovereignty AWS hosted
AES-256 encryption at rest + TLS 1.2+ in transit
Standard email support
RECOMMENDED
Enterprise
Compliance-first organisations requiring total data control.
Custom volume
Tailored to your Atlassian seat count
Contact SalesEverything in Professional, plus
Full control with BYO AWS S3 storage
Infinite & customizable data retention policies
Advanced Role-Based Access Control (RBAC)
Immutable audit logging
Dedicated onboarding & priority SLA
Security whitepaper & compliance documentation (ISO)
Compare plan features.
| Feature | Professional | Enterprise |
|---|---|---|
| Automated daily backups | ✓ | ✓ |
| Jira & Confluence coverage | ✓ | ✓ |
| Granular restore (tickets, pages, attachments) | ✓ | ✓ |
| AES-256 encryption + TLS 1.2+ | ✓ | ✓ |
| Australian data residency | ✓ | ✓ |
| Data retention period | 1 year | Unlimited / custom |
| BYO AWS S3 storage | — | ✓ |
| Role-Based Access Control (RBAC) | Standard | Advanced |
| Immutable audit logs | — | ✓ |
| API access | — | ✓ |
| Dedicated onboarding | — | ✓ |
| Priority SLA & support | — | ✓ |
| Security & compliance documentation (ISO) | — | ✓ |
Common questions from IT Admins.
How does BYO Storage pricing work?
With BYO Storage on our Enterprise plan, you pay for the SKYEWORX software license, but the backup data is written directly to your own AWS S3 bucket. You maintain complete control over the infrastructure costs and data residency we process the backup, you hold the keys.
Does SKYEWORX count inactive Atlassian users?
No. We sync directly with your Atlassian billing. You only pay for active, licensed users in your Jira or Confluence environment. Inactive or deactivated accounts are automatically excluded from your billing count.
Are there any setup or implementation fees?
None. SKYEWORX can be deployed and configured in minutes via the Atlassian Marketplace with zero implementation fees. Most teams are up and running their first automated backup within the same day they install.
What data does SKYEWORX back up from Jira?
SKYEWORX captures everything: Issues, Custom Fields, Boards, Workflows, Attachments, Comments, and Configurations. Your exact environment setup is preserved so any restoration is a complete, accurate recovery — not a partial one.
How quickly can we restore data?
Individual tickets and Confluence pages can be restored in under 60 seconds. Full instance recovery timelines depend on environment size, but SKYEWORX is engineered to meet aggressive Recovery Time Objectives (RTOs) without requiring a full rollback.