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Security & Trust Center

Enterprise-Grade Protection
Zero Compromises

Built for compliance-first organizations, SKYEWORX secures your mission-critical Atlassian environments. We provide bank-grade encryption, strict access controls, and absolute data sovereignty by deploying our backup appliance directly into your own AWS tenant, so your Jira and Confluence backups never leave your security perimeter.

  • ISO Aligned Infrastructure
  • AES-256 Encrypted
  • TLS 1.2+ in Transit
  • AWS Partner Solution
  • Flexible Data Residency
Contact Security Team

Core architecture

Security Is in Our DNA

SKYEWORX delivers secure Atlassian cloud backups through an AWS-native architecture: AES-256 encryption at rest, TLS 1.2+ encryption in transit, and absolute data sovereignty. Organizations maintain full control by leveraging their own AWS S3, RDS, and DynamoDB infrastructure.

  • End-to-End Encryption

    Your data is protected by AES-256 encryption at rest and TLS 1.2+ encryption during transmission. Your metadata and attachments stay impenetrable across the entire backup and restore pipeline.

  • Absolute Data Sovereignty

    Because the SKYEWORX appliance resides in your own AWS account, you maintain full jurisdictional control. You choose the AWS region for storage, guaranteeing compliance with regional privacy and data protection laws.

  • BYO AWS Infrastructure

    Customers connect their own AWS S3, RDS, and DynamoDB services to the appliance. This "Bring Your Own Storage" model ensures your backup assets remain firmly under your internal control.

  • Secure Audit Framework

    We operate with continuous session-level logging and AWS-native security protocols to maintain a robust defense against unauthorized access and data corruption.

Encryption architecture

Mathematically Secured at Every Layer

A dual-layer encryption approach keeps your backup data inaccessible to unauthorized users. Deployed within your own AWS tenant, your data is protected by your own enterprise security policies.

  • AES-256 Encryption: Military-grade encryption for all stored Jira and Confluence backup datasets.

  • TLS 1.2+ Encryption: Secure data transmission that prevents interception while data moves between Atlassian APIs and your AWS environment.

  • Tenant Isolation: As a single-tenant appliance, your data is physically and logically isolated from other organizations, eliminating cross-contamination risk.

  • AWS KMS Integration: Seamlessly leverage AWS Key Management Service for robust key lifecycle management.

  • Zero-Visibility Architecture: SKYEWORX does not host your data. Only authorized users, authenticated via Azure SSO or local accounts, can access the appliance to initiate restores.

Encryption Status
  • Encryption at restAES-256
  • Encryption in transitTLS 1.2+
  • Data isolationSingle-tenant appliance
  • Key ownershipClient-managed (KMS)
All encryption checks passing

Storage configuration

  • Active Deployment: Your AWS Tenant

    Active

    Client-selected AWS region · Total sovereignty.

  • Flexible Data Residency

    Deploy in any AWS region (e.g. eu-west-1, ap-southeast-2), customer-controlled.

  • Confirmed Sovereign Infrastructure

    Client-owned storage · No data replicated outside your account.

Data sovereignty

Your Data Stays Where You Choose

Data localization is a critical requirement for compliance, finance, and enterprise sectors. Because you control the infrastructure, SKYEWORX can be explicit about exactly where your backup data resides.

  • All backup data is stored exclusively in the AWS region of your choice.
  • We guarantee zero overseas data replication of your backup assets.
  • The appliance model supports compliance with regional privacy regulations and global standards.
  • Enterprise teams maintain full control over data lifecycle and retention protocols.

Compliance & governance

Visibility and Control for IT Admins

Maintaining corporate compliance requires strict oversight. SKYEWORX equips your IT administrators with the governance tools needed to secure your backup workflows.

  • Identity & Access Management
    Restrict access to critical restore actions. Support for Microsoft Azure SSO and local accounts ensures only authorized personnel can manage protection settings.

  • Immutable Session Logs
    Track backup and restore activity with tamper-proof records, offering historical visibility into backup cycle life, status, and session timestamps for internal audit.

  • Automated Retention Policies
    Configure backup retention schedules (e.g. 30 days, 1 year, or indefinitely) to ensure long-term compliance with your internal governance policies.

Audit activityDemo data
  • 09:42a.novakRestored issue OPS-1284 to jira-core
  • 08:15systemScheduled backup completed: Confluence
  • 07:03m.reyesUpdated retention policy to 90 days
  • MonsystemEncryption key rotation completed
  • Monj.oduyaExported audit activity report

Atlassian Secures the Platform
You Secure Your Data

Many organizations assume their Jira and Confluence data is fully protected by the provider. Under the Atlassian Shared Responsibility Model, Atlassian protects the platform infrastructure. Recovering your own account-level data remains your responsibility.

Atlassian Cloud Responsibilities

Platform infrastructure

  • Platform uptime and infrastructure availability
  • Global data center physical security
  • Network-level DDoS protection
  • Application patching and core updates

SKYEWORX Responsibilities

Backup, restore & data recovery

  • Precise recovery of individual issues & pages
  • Protection from accidental or malicious deletions
  • Point-in-time recovery from failed API integrations
  • Automated backup version history

Need to complete a vendor risk assessment?

We streamline your enterprise procurement process. Our technical team can provide architecture diagrams, data residency detail, and AWS-native security documentation on request.

Reviewing SKYEWORX for a Security Assessment?

We will walk your team through the deployment model, encryption, and access controls.