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MSP data protection

Backup and Data Protection Built for Managed Service Providers

Managed Service Providers manage multiple client environments and require high-performance, reliable backup solutions. SKYEWORX simplifies data protection across Jira and Confluence with an AWS-native appliance that ensures total data isolation and cloud redundancy.

  • Isolated Client Environments
  • GDPR & HIPAA Ready
  • BYO AWS S3
  • AES-256 Encrypted
  • Audit-Ready Logs
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MSP challenges

The Challenge of Managing Client Data at Scale

Managing diverse Atlassian environments across a client portfolio requires precision. SKYEWORX provides a scalable deployment model for MSP Atlassian backup, replacing manual export processes with automated, AWS-integrated backup.

  • Account Fragmentation

    Protecting multiple Jira and Confluence environments requires a standardized approach. SKYEWORX allows MSPs to deploy dedicated appliances into client tenants, ensuring true security boundaries and zero cross-data contamination.

  • Operational Latency

    Time-consuming manual backup processes eat into MSP profit margins. Our AWS-native automation handles the repetitive tasks of data capture and retention, freeing your engineers to focus on high-value client strategy.

  • Compliance Responsibility

    Ensuring every client meets specific regulatory data mandates is a significant challenge. SKYEWORX utilizes the client's own AWS infrastructure to meet data residency requirements, reducing your compliance overhead.

  • Limited Visibility

    A lack of verifiable backup history makes it difficult to prove resilience to clients. SKYEWORX provides clear, session-level audit logs so you can verify backup health and restoration success for every client you manage.

Solution overview

Built for MSP-Scale Backup Management

SKYEWORX is specifically designed to support MSPs managing client Atlassian backups efficiently through AWS-native automation and scalable deployment. Our architecture lets you deploy isolated environments for every client, ensuring total data sovereignty.

  • Dedicated Client Management: Deploy and manage isolated SKYEWORX appliances across your client base, maintaining strict security boundaries between different organizational tenants.

  • Automated Backups Across Clients: Configure protection policies once and let SKYEWORX run within the client's own AWS tenant, eliminating the need for manual per-client exports.

  • Total Storage Sovereignty: Leverage client-owned AWS storage (S3, RDS) so their most sensitive data never leaves their secure cloud perimeter.

  • Security & Compliance: Every deployment benefits from AES-256 encryption and identity-verified access via Azure SSO or local accounts, meeting GDPR and HIPAA standards.

MSP Platform Capabilities
  • Clients managedUnlimited isolated deployments
  • Backup frequency6, 12, or 24 hours
  • Restore granularityIssue level / Full site
  • StorageBYO AWS S3, RDS & DynamoDB
  • ReportingSession-level audit logs
All client environments protected

MSP use cases

  • Managing Multiple Client Portfolios

    Most common

    Isolated, dedicated appliances per client.

  • Compliance-Driven Service Delivery

    GDPR · HIPAA · client's own AWS tenant.

  • Disaster Recovery as a Service (DRaaS)

    Rapid, single-issue or full-site restore.

Trusted by MSPs across Finance, Tech & Government sectors.

Use cases

Designed for MSP Use Cases

MSPs must ensure rigorous data protection across diverse client portfolios without operational lag. SKYEWORX is purpose-built for environments where data sovereignty and multi-tenancy are non-negotiable.

  • Effortlessly handle daily backups and "Clean-State" restores for organizations ranging from startups to global enterprise.
  • Provide specialized data protection for clients in highly regulated sectors who require their own backup infrastructure.
  • Package SKYEWORX as a high-margin recovery service, offering clients dependable, verified restore capability.

Why MSPs choose SKYEWORX

Enterprise-Grade Security for Every Client

SKYEWORX ensures strong data security through a single-tenant architecture. With granular access controls and identity-verified logins, you can ensure each client's data remains isolated and protected against unauthorized access.

  • Client-Level Platform Control
    Maintain a clear source of truth for every client you manage. Reduce operational overhead by leveraging AWS-native automation that integrates directly with the client's existing tenant.

  • Improved Client Retention
    Build long-term trust by providing a verifiable, reliable safety net for your clients' most valuable data. Offer "Clean-State" recovery as a high-margin, added revenue service.

  • Verifiable Compliance
    Utilize automated history logs to demonstrate adherence to data sovereignty mandates. Meet GDPR, HIPAA, and industry-specific standards by keeping data exactly where it needs to reside.

Client Activity Log
  • Client ABackup: Jira (18,420 issues)
  • Client BBackup: Confluence (4,870 pages)
  • Client CRestore: PROJ-440 to PROJ-460
  • Client DAudit log generated
  • Client ENew site connected: JSM Production

Trusted by leading service providers

The SKYEWORX MSP Partner Program

Scale your business with a partnership built for growth: tiered revenue opportunities, dedicated technical support, and co-branded marketing resources.

SKYEWORX has allowed us to scale our Atlassian managed services 3x without adding headcount. The ability to deploy isolated, secure backup environments in the client's own AWS tenant is a game-changer for our security audits.

Chief Technology Officer, Global MSP

Partner program benefits

Scale Your MSP Offering with SKYEWORX

Operational Benefits

  • Secure single-tenant isolation for every client
  • AWS-native automation eliminates manual exports
  • Immutable audit logs for every restore event
  • Dedicated technical account manager for partners

Revenue Benefits

  • Tiered revenue opportunities & volume discounts
  • Offer SKYEWORX as a high-margin service package
  • Co-branded marketing assets for client acquisition
  • Improve client retention with verifiable data safety

Scale your MSP offering with SKYEWORX

Protect client data, automate service delivery, and improve reliability with the most trusted backup platform for Atlassian.

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Start Protecting Your Atlassian Data Today

Do not wait for a data loss incident to realize the value of a reliable backup. Set up SKYEWORX in minutes, secure your mission-critical data, and guarantee business continuity.